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When you place an order by 5 p.m. from Monday to Friday, we will ship your order the same day and deliver it the next day, in principle. Orders placed on Saturday or Sunday will be shipped on Monday.
The delivery terms apply to Belgium, Luxemburg and the Netherlands. For Germany, Austria and France the delivery time is 1-3 days and 1-4 days for all other countries.
We mention the expected delivery time with each article in the web shop. If a delivery time of 5-10 days is mentioned with the article it means that the article is temporarily sold out and will be backordered especially for you.
All orders are delivered by DPD and are insured for up to € 520,- per package.
The shipment costs charged for all shipments abroad depend on the location.
|Austria, Belgium, France, Germany, Luxemburg, the Netherlands & Poland||Free from € 50, you only pay € 3.50/package for orders under € 50|
|Czech Republic, Denmark, Estonia, Finland, Hungary, Ireland, Italy, Lithuania, Portugal, Slovenia, Slovakia, Spain, Sweden &||€ 5.00/package|
|Other countries in Europe*||€ 15.00 per package|
|Canada & United States||€ 20.00 per package|
|Other countries||€ 50.00 per package|
*A non-EC supplement of €34.06 applies to Bosnia-Herzegovina, Iceland, Norway, Serbia and Switzerland/Liechtenstein.
** do you live on an island and do you want to have a package delivered? Contact us about the shipment costs.